1. Upon receiving the goods, the Buyer must check:
the condition of the packaging;
whether the goods match the order.
Any discrepancies must be reported within 48 hours.
2. All products are covered by a 2-year statutory warranty.
3. Return of goods of proper quality within 14 days:
Contact hello@mattresskings.eu in advance;
Provide proof of purchase;
Goods must be unused, undamaged, and in original packaging;
Attach a completed return form.
4. Return of defective goods:
Describe the issue and provide proof of purchase.
5. Requests are reviewed within 10 days.
6. Returns are handled in accordance with applicable laws.
7. Return shipping costs are covered by the Buyer.
8. Disputes are resolved in accordance with legal procedures.
